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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Martha Johaningsmeir

March 4, 2026

5  out of  5
rating by Martha Johaningsmeir
"this State Farm agent/office has always gone above and beyond to help me. Bethany has always been very helpful and got me through a tough time when my car was damaged in storms last April. If she doesn’t have an answer she will find it. i’ve also dealt with Jenny who was also very helpful!!"
We responded:
"Thank you, Martha! We are always here to help you with all your insurance needs! "
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Daniel Harter

March 4, 2026

5  out of  5
rating by Daniel Harter
"Been with Susan since Lloyd retired, I have received the same quality and friendly service I enjoyed with Lloyd. Love the fact when I call I get a real live friendly and helpful human being that you can understand! Thank you State Farm for not using the prompt system like everyone else!"
We responded:
"Thank you, Dan! We're delighted to hear about your experience! We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you."
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Debbie Phillips

March 4, 2026

5  out of  5
rating by Debbie Phillips
"Jenni was very helpful in getting me in to my State Farm app, getting my new vehicle added and transferring my drive safe & save!"
We responded:
"Thank you, Debbie! We are glad we make insurance easy for you! We are always here to help!"
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Donna Powers

March 1, 2026

5  out of  5
rating by Donna Powers
"Always available to help me and answer questions."
We responded:
"Thank you, Donna! We are happy to help you with all your insurance needs!! Contact us anytime! "
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Rebecca Wiley

February 24, 2026

5  out of  5
rating by Rebecca Wiley
"They have been helpful, especially when I bought and sold a house."
We responded:
"Thank you, Rebecca! We are always here to help with all your insurance needs!! "
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John C

February 18, 2026

5  out of  5
rating by John C
"Jennifer was very helpful, and replaced a traded vehicle policy quickly. As always very helpful."
We responded:
"Thank you, John! We are pleased that Jennifer takes great care of you! We appreciate your business! "
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Audra Blevins

September 23, 2025

5  out of  5
rating by Audra Blevins
"Bethany was incredibly helpful and efficient today getting an auto policy written for us! Great service, and always so easy!"
We responded:
"Audra, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from Bethany at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lonnie Elswick

July 26, 2025

5  out of  5
rating by Lonnie Elswick
"During this past year I’ve had some questions regarding our home insurance and also had questions about our auto coverage. Every time I’ve had a question or concern I’ve gotten quick responses and information that made sense and gave me confidence that this insurance office and leadership is knowledgeable and care. We moved here from Texas and there are slight differences. All my questions have been answered in a way that I understood. This is a great team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lovayne

June 21, 2025

5  out of  5
rating by Lovayne
"I've had a great experience with State Farm so far 😁"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Scott Kosky

April 21, 2025

5  out of  5
rating by Scott Kosky
"Susan and all of her staff are a pleasure to speak with and work with."
We responded:
"Thank you, Harriet and Scott! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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D Kimble

April 10, 2025

5  out of  5
rating by D Kimble
"We have been with State Farm Insurance for over 50 years. During that time we have had a few claims, that have been handled promptly and efficiently. We hope we never have to use our insurance, but it's comforting to know they are there should we need them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Beverly Fullington

April 10, 2025

5  out of  5
rating by Beverly Fullington
"Bethany with State Farm has been very helpful with my family for many years in providing help with my families home and auto insurance. Would highly recommend"
We responded:
"Thank you so much for your positive feedback! Thank you recognizing Bethany and the service she provides! We look forward to servicing your family for many years!!! "
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Kim Cook

April 10, 2025

5  out of  5
rating by Kim Cook
"By far the best agent and office! We switched from our old agent to Susan’s office a couple years ago and we couldn’t be happier with the service and knowledge that Jenni and Bethany both provide!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! I agree, Jenni and Bethany are the best! If there is anything else we can do for your insurance needs, just let us know!"
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Gail Gugel

March 18, 2025

5  out of  5
rating by Gail Gugel
"Always such ease getting policies added or changed. I’ve been with State Farm since I was 18yrs old. I’m 70yrs old now, that says a lot. Thank you!"
We responded:
"Gail, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Anita Lea

March 18, 2025

5  out of  5
rating by Anita Lea
"Always helpful, kind, and beneficial in information given. Thankyou"
We responded:
"Anita, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Aimz

March 18, 2025

5  out of  5
rating by Aimz
"Bethany is the most amazing agent. Very attentive and knows policies , can answer every question and knows me by name, remembers everything about me I may have shared with her 7!years ago. Susan Moberly State Farm is an excellent insurance agency. Susan is most attentive and has a fabulous team of agents."
We responded:
"Thank you for taking the time to share your thoughts! Bethany appreciates you, as we all do! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Erin Loveland

March 6, 2025

5  out of  5
rating by Erin Loveland
"Great ladies! I can always count on them to help me- Bethany has been a huge help!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you!"
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Elizabeth Evans

February 26, 2025

5  out of  5
rating by Elizabeth Evans
"Always great abide"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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T Prater

February 21, 2025

5  out of  5
rating by T Prater
"Susan, Jenni, Bethany, and the rest of the team are great!!! Everyone has always been extremely helpful. They answer my questions promptly and provide me with solid recommendations."
We responded:
"Thank you so much! We are honored by your positive feedback! My team and I try very hard to satisfy our customers insurance needs!! "
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Doris Graham

February 20, 2025

5  out of  5
rating by Doris Graham
"We have been with State Farm for our life, car, and house insurances it seems like forever! We have always gotten excellent service and we feel Susan Moberly and her staff are actually a part of our family! At this point, we would not think of going anywhere else!"
We responded:
"Thank you for the positive feedback! We love working with you and being a part of your family!!"
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a weiner

February 20, 2025

5  out of  5
rating by a weiner
"Susan's office provides exceptional service. Their attentiveness was much appreciated during our family's disaster."
We responded:
"Thank you so much! We are honored by your positive feedback! We are pleased to serve your insurance needs and appreciate you and your family! "
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Jim Taylor

February 20, 2025

5  out of  5
rating by Jim Taylor
"You’ll be hard-pressed to find an agent better than the Susan Moberly team. They have always promptly taken care of any issue that I have had for many years. I would recommend them even to my own family."
We responded:
"Thank you, Jim! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Scott Bowman

Scott Bowman

February 20, 2025

1  out of  5
rating by Scott Bowman
"Do NOT use them for Renter's Insurance. Genuinely one of the worst agents I've had to deal with. I've been with them for a year now. They were fine until I actually needed them to DO something. I needed an update to my additional interest (something numerous other companies and agents have told me should only take a few minutes to change) and it has been OVER A MONTH and still nothing! Any time I try to contact them about it, they tell me it will only take 1-2 more days to finish. I told them I will be fined if I do not provide this new information by the end of the month. It has taken them so long that I am about to be FINED TWICE because of their incompetence. When they finally had it done, they promised it would be sent by Thursday at the latest and I STILL didn't receive it until Friday. AND IT WASN'T EVEN CORRECT! They failed to even change it to the updated address! They only had to make TWO changes and they still couldn't do that! Not once have they apologized for ANY of this. This is how they treat someone that has been with them for over a year. Every other agent and company I have talked to about this has been shocked at just how incompetent they have been. Please, go to someone else. These people will only cause you stress and make you lose money."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution. "
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Faith LLC

August 30, 2024

1  out of  5
rating by Faith LLC
"The worst Home Owners Insurance provider in Missouri by far. Nothing against Susan personally, just over all company policies on claim resolution and coverage. When you need your insurance the most they will drop the ball on you. We have been home owners for over 15 years with multiple properties and zero claims, and the one time we do make a claim we got treated very poorly."
We responded:
"I am so sorry you feel this way and would like to visit with you about your claim. "
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Jane Taber

July 24, 2024

5  out of  5
rating by Jane Taber
"Susan Moberly is just the best State Farm Agent! After moving 17 times to different states, her thoughtfulness, knowledge and just down right kindness made our process just so easy, and...... to top it off the polices were in place in no time at all. There needs to be more agents like Susan and her team! Thank you!"
We responded:
"Thank you for your kind words, Jane! My team and I try very hard to satisfy our customers insurance needs!! We are so happy you had a great experience with us!! "